Pharmacy Technicians in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCare’s patients receive quality care out of their pharmacy services, working in a call center environment, speaking with patients, doctors and facilities on the phone, and navigating multiple pharmacy software systems to support the various stages of patient care/contact. They will develop multiple skillsets and provide an exceptional over the phone patient experience.

The LTC Pharmacy Adjudicator communicates order exceptions to communities, such as non-formulary medications and incomplete orders, working with community staff to clarify orders and change medications to less expensive alternatives, as well as coordinates Medicare D claims and performs functions related to customer accounts.