Represent the customer: develop deep understanding of creative and marketing workflows through frequent customer engagement and synthesize findings on agent performance.
Lead Agent Development: run user interviews, competitive research, eval analysis, and prompt experimentation to shape new product offerings.
Own agent quality: create eval infrastructure, monitor regressions, and ensure agents improve with every release.
Runway builds AI to simulate the world, merging art and science through its all-in-one platform for generating and editing video, images, and audio. The company has a creative, ambitious team and has been recognized as a best place to work.
Define end-to-end requirements for AI capabilities, from model behavior to user experience.
Translate model capabilities and technical constraints into product decisions.
Work closely with ML and engineering teams on system design and iteration.
They develop AI-powered email applications and work at the intersection of user needs and model capability. The company is fast-moving and collaborative with a strong focus on technical ownership and innovation.
Lead AI Product Specialist for APAC: part domain expert, part pre-sales, part trusted advisor, and hands-on builder.
Own customer outcomes by defining what accuracy looks like, overseeing evals, and holding the line before anything ships.
Build the first version of the regional role: set direction, prove it in the field, and be the senior face of Nexus Black in APAC.
Nexus Black is an AI-first business within IFS that builds AI products like Resolve, Flow, Comply, and Reason to solve hard problems for enterprise customers in industries like field service, manufacturing, and energy. We combine 40 years of IFS industrial depth with the pace of a start-up, and we're building a small, flat team of high-ownership people who get results in weeks, not months.