Provide professional customer support in Chinese and English to an international customer base.
Handle inquiries efficiently while maintaining high service standards and meeting performance targets.
Maintain 100% attendance during training and work assigned shifts.
This company is an established eCommerce and Health & Wellness client serving a growing international customer base. No information on company size or culture is provided.
Own the company's inorganic growth strategy and full acquisition lifecycle from sourcing to integration.
Lead financial modeling, due diligence, and transaction structuring for acquisitions and strategic partnerships.
Partner with the CFO on capital allocation, financing, and 3-to-5-year growth strategy.
The hiring partner is a company pursuing inorganic growth through acquisitions, alliances, and partnerships. It is an international, remote-first organization focused on collaboration, autonomy, innovation, and employee success.
Design and launch automated digital customer success programs across the employer lifecycle, focusing on onboarding, activation, and retention.
Own customer messaging and positioning for lifecycle emails, in-app nudges, and playbooks to drive product adoption.
Run segmentation and A/B tests, track program KPIs, and partner cross-functionally to reduce churn and grow accounts.
Tapcheck is a digital platform offering on-demand pay access to employees, helping them avoid high-interest payday loans. The team is passionate about financial wellness and operates with a culture of humility, grit, and continuous improvement.