Contribute to the design and development of our Billing system, ensuring accessibility, transparency, speed, and predictability for an exceptional user experience. Collaborate with product teams to meet their billing requirements and help figure out pricing. Improve usage insights for both users and our success/support/product teams. Enhance our dunning process to decrease payment short-fall. Build and refine systems to detect and prevent fraud. Support our customers and find ways to reduce support load by optimizing usage insights or self-serve capabilities. Implement timely usage/budget notifications and better cost control for customers.

Lead the Nitro Growth team within the Consumer Revenue organization, focusing on helping users understand the value of Nitro, optimizing its visibility across Discord, and building new levers for growth and acquisition. Collaborate with cross-functional teams to drive the team's vision and roadmap. Lead a team of full-stack engineers, instilling best practices and making sound decisions around resourcing. Partner on strategic planning and improve the engineering organization.