Design and maintain large-scale Python scraping systems against Google and other highly defended websites.
Build scrapers for dynamic, JavaScript-heavy pages using browser automation and hybrid approaches.
Implement proxy, fingerprinting, and request-routing strategies to maximize stability and throughput.
We are an award-winning search intelligence platform powered by patented AI technology, helping brands and agencies dominate paid search with insights like Whole Market View and Smart Monitor. We are a scaling tech organization backed by Updata Partners, with a remote-first culture, a 93% approval rating, and an eNPS of 27.
Resolve customer app issues by fixing bugs, advising on architecture, and handling integrations.
Improve the platform by updating AI agents to prevent recurring issues.
Maintain knowledge base, automate support workflows, and handle platform incidents.
Hercules uses AI agents to help non-technical customers build and scale apps. It's a small, remote-first team with a strong preference for in-office work in San Francisco, but open to exceptional remote candidates.
Provide first-line phone and email consultation to debug complex security and network problems.
Partner with Engineering to assist customers with testing and troubleshooting.
Document incident resolutions in the technical support database and mentor other engineers on advanced troubleshooting.
Zscaler accelerates digital transformation with a cloud security platform that protects organizations from cyberattacks and data loss. The company is the world's largest inline cloud security platform, distributed across 160+ exchanges globally, and fosters a culture of ownership, collaboration, and continuous feedback.