This role offers an exciting opportunity for a technically skilled and client-focused professional to bridge the gap between sales, product, and implementation teams. You will own the technical delivery of customer solutions, including data integrations, workflow automation, and cloud data warehousing, ensuring scalable and high-quality implementations. The position involves hands-on solution design, collaboration with cross-functional teams, and supporting multiple concurrent projects while maintaining strong client relationships.
You'll combine your software development expertise with exceptional customer skills to drive successful implementations, write custom code, and build the foundation for our professional services offering. You'll play a critical role in ensuring our largest customers achieve maximum value from Socket's security platform while helping shape the future of our technical services.
In this customer-focused role, you will be embedded with our Implementations team, where you'll be gathering custom technical requirements and directly supporting the onboarding processes for new customers & clients. Your success will be measured by delivering sustainable, efficient, and well-documented integrations that not only meet client needs but also create streamlined operational processes for our client operations teams post go-live.