Collaborate with Architecture on designing new features and capabilities for our OpenStack product. Research software, hardware, and other technologies in support of advancing our private cloud portfolio. Optimize the cost, availability, performance, and developer experience of our OpenStack environment.
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As a Professional Services Engineer, you'll engage with customers providing installation, migration, training, and advisory services, interfacing with both customers and GitLab Product/Engineering teams to ensure customer success and drive improvements into GitLab features and processes. You will use a consultative approach, delivering on Statements of Work (SOWs) with guidance from technical architects.
Become a member of a highly-collaborative engineering team offering a unique blend of engineering solutions. Serve as the cloud SME to clients within design, architecture, and deployment engagements in the AWS, Azure, or GCP space using automated orchestration and configuration management techniques. Perform as a partner with leading Cloud Service Providers (CSPs) and enterprises to meet security goals and pave the way for digital transformation and modernization.
This role provides analysis, design, and integration support for infrastructure systems including cloud-based services, develops and implements strategies for automating deployments using IaC tools, and designs and manages cloud environments, ensuring optimal performance, security, and scalability. It also implements CI/CD pipelines, monitors and manages cloud infrastructure, applies security best practices, and works with containerization technologies.