- Build and maintain trusted customer relationships, driving adoption and value.
- Investigate and resolve technical issues, coordinating with internal teams.
- Identify patterns in customer feedback to improve products and operations.
Nir Yu
3 open remote positions
Nir Yu is a technology company that provides a customer support platform. The company is currently hiring for a remote role, with a focus on customer success and support in Latin America.
Open Positions
- Manage, execute, and optimize Salesforce Marketing Cloud email and mobile development for customer-centric email marketing programs.
- Serve as a subject matter expert on SFMC tools like Automation Studio, Data Extensions, and Journey Builder.
- Collaborate with marketing and data teams to translate campaign requirements into robust technical solutions.
- Design, test, and implement security configurations to meet controls within Security Platforms.
- Collaborate with stakeholders on emerging controls and guide intake discussions with engineers.
- Troubleshoot and respond to security platform errors or incidents, monitoring health and coverage across the enterprise.