Postpartum Support International

3 open remote positions

PSI provides peer support, education, and resources for perinatal mental health. The organization operates a HelpLine staffed by volunteers and specialists, fostering a collaborative culture focused on growth and quality.

Salary Distribution 2 of 3 jobs

PTO Distribution 1 of 3 jobs

3w
Min
3w
25th
3w
Median
3w
75th
3w
Max

Parental Leave Distribution

Maternity Leave 1 jobs

12w
12w
12w

Paternity Leave 1 jobs

12w
12w
12w

Benefits Overview 1 of 3 jobs

401(k) (1) Dental (1) Medical (1) PTO (1) Parental Leave (1) Professional Development (1) Vision (1)

Open Positions

HelpLine Quality Assurance Specialist (English)

US

  • Conduct quality assurance reviews of HelpLine interactions and provide direct, constructive feedback to volunteers.
  • Provide unbiased, nonjudgmental perinatal mental health peer support and manage the HelpLine queue during surges.
  • Document all interactions in iCarol and collaborate with the team to ensure consistent, high-quality support.

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Hotline Services Supervisor

$76,000–$82,000/yr
US 3w PTO 12w maternity 12w paternity

  • Oversee quality assurance and evaluate performance of Hotline Counselors, providing administrative supervision and guidance to optimize service delivery for pregnant and postpartum individuals.
  • Deliver direct telephonic, text, and web chat support to clients, performing rapid assessment of complex perinatal health situations and formulating intervention strategies.
  • Manage operational schedule, conduct performance evaluations, and lead workforce management activities for a team of 20-25 counselors in a 24/7 remote environment.

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