Smalls

As Associate Creative Director, Copy, you'll lead messaging strategy aligned with brand values. This means leaning into bold themes, challenging pet industry conventions, and sparking culture-disrupting conversations. Responsibilities include developing brand voice, leading creative concepting, defining copy development, and managing copywriters.

Drive lifecycle strategy, implementing high-impact initiatives across the customer lifecycle that focus on conversion, engagement, retention and revenue generation. Develop a deep understanding of the customer decision-making journey through qualitative and quantitative insights and launch relevant experiments. Oversee the creation, execution, and optimization of multi-channel campaigns (email, SMS, offline).

Seeking a versatile Product Designer to tackle complex user flows and high-converting landing pages, someone who thrives in fast-paced environments and balances user needs with business outcomes. The designer collaborate with cross-functional teams to deliver polished designs across the product ecosystem and shape how users interact with the platform while driving meaningful growth through thoughtful, data-informed design decisions.