TheyDo is an AI-powered journey management platform that helps large enterprises like Ford, Cisco, and Lufthansa align around customer-centricity. The fully remote company has over 100 employees across 27 countries and is backed by $50M from top-tier investors, with a culture that is customer-led and people-first.
PTO Distribution
1 of 1 jobs
5w
Min
5w
25th
5w
Median
5w
75th
5w
Max
Parental Leave Distribution
Maternity Leave
1 jobs
26w
26w
26w
Paternity Leave
1 jobs
6w
6w
6w
Benefits Overview
1 of 1 jobs
Company Events
(1)
Equity
(1)
Health Insurance
(1)
Home Office Support
(1)
Learning Budget
(1)
PTO
(1)
Parental Leave
(1)
Wellbeing Budget
(1)
Own the technical support journey for North American customers, handling bug reports, reproductions, and escalations in close collaboration with engineering.
Automate repetitive support tasks using AI tools like Fin, Intercom, n8n, and Notion, focusing on scaling operations rather than manual ticket-by-ticket work.
Deliver product support including SSO/SCIM setup, integration activation, and customer enablement to reduce dependency on direct support over time.