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Essential Duties & Responsibilities:

  • Provide expert technical training to clients and communicate customer feedback for future product developments.
  • Proactively scope technical solutions to align product designs to partners’ businesses by interpreting requirements for larger and complex partner needs.
  • Serve as a key point of contact for cross-functional teams to provide product knowledge and technology expertise through training, coaching, and product support.

Knowledge, Skills, and Abilities Required:

  • Ability to manage large projects and processes independently with limited supervision.
  • Recognized subject matter expert of applicable work area with a proven sales track record of success.
  • Excellent communication, interpersonal, and presentation skills, with the ability to articulate partner solution strategies at both technical and business detail levels.

Qualifications:

  • Bachelor’s degree in a related field or equivalent business experience.
  • 5+ years of relevant experience with a business process or management application.
  • Experience with a CPQ tool and a CRM such as Salesforce; experience as a Sales Consultant or in relevant channels (MDP, VAR, OE, TSP, Internal IT, MSP) preferred.

Working Conditions:

  • Onsite/Hybrid/Remote depending on location.
  • 20-30% travel may be required.
  • May require occasional work outside of normal business hours (conferences, events, securing deals, etc.).

ConnectWise

ConnectWise is a global software company that helps technology solution providers manage their businesses, sell efficiently, automate service delivery, and remotely control technology. With over 3,000 colleagues across North America, EMEA, and APAC, they foster an inclusive, community-driven culture that values diverse perspectives and contributions.

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