Job Description
The Director of Client Enablement will direct and manage the strategy and implementation of client training and support services. Build and lead a high-performing team to deliver responsive helpdesk support and proactive client enablement. Establish a trusted advisor relationship with Clubs to ensure satisfaction with MyClubHub and ongoing value from the platform. They will design and oversee the implementation of scalable training programs for Clubs across the Movement. Partner with Product Management to inform system enhancements based on training and support analytics.
About Boys & Girls Clubs of America
Boys & Girls Clubs of America (BGCA)'s mission is to enable all young people, especially those who need us most, to reach their full potential.