Senior Director, AMS Area Lead - Customer Excellence Group, CORE (Energy, Logistics, Transportation, and Utilities)

ServiceNow's worldwide Customer Excellence team is a global network of ServiceNow employees and partners, ensuring customer success. They work with customers to build relationships, learn about their businesses, and drive value-based results to delight customers. This role leads the team that makes every customer in the CORE Area (Energy, Logistics, Transportation and Utilities) committed to ServiceNow for life. Responsibilities include understanding customer challenges, implementing methodologies, fostering collaboration, aligning with sales, leading innovation, and managing the P&L with a customer-centric focus. A minimum of 10 years in a leadership role within CORE sectors, focusing on customer success and business growth is required.