Sales Director - Customer Workflows (Retail)

Build a team of direct Sales Executives to drive rapid new business sales growth in the region. Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region. Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities. Recruit, coach and mentor team members to drive excellence. Develop territories and quota for the sales team and effectively communicate to set performance expectations within the team. Manage and report accurate forecast and pipeline to the business. Achievement of annual sales goals on a quarterly and annual basis is required. Engage and align effectively in C-level meetings in order to properly understand customer business requirements. Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team. Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience.