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Pre-Sales Engagement:
- Attend presales meetings to lead client requirement discussions.
- Facilitate discovery sessions to collect key technical inputs for delivery planning.
- Draft Statements of Work, ensuring alignment across project scope and timelines.
Quoting & Resource Planning:
- Manage the Pro-Serv quoting process and estimate service hours.
- Support internal resource planning using Cognigy’s tools.
Seamless Handover:
- Lead the handover process from presales to delivery teams.
- Maintain clear documentation and project details in Confluence.
Collaboration:
- Partner closely with Project Management and Solution Architecture teams.
- Act as a liaison between customers, sales, and delivery teams.
NICE
NICE Ltd. delivers software products used by global businesses to deliver customer experiences, fight financial crime, and ensure public safety. They are known as an innovation powerhouse with over 8,500 employees.