Manage user access, incidents, service interruptions, and downtimes to ensure a consistent and reliable end-user experience
Analyze HL7 messages and recurring system issues, collaborating with internal and external resources to implement permanent solutions
Utilize ticketing systems to document issues, resolutions, and communicate effectively with customers and internal teams

Desired Professional Skills and Experience:

Experience supporting healthcare IT environments, including PACS systems and radiology workflows
Proficiency with software installation, configuration, troubleshooting, hardware, networks, and voice dictation systems
Prior Healthcare IT experience with the ability to provide effective on-call support

Why Radiology Partners:

Compensation Reviews, Career Growth Opportunities
Generous PTO Plans and Paid Holidays
Flexible Remote Schedules

Radiology Partners

Radiology Partners is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, their mission is to transform radiology by innovating across clinical value, technology, service, and economics. They are committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources.

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