Provide advanced troubleshooting and resolution for Radiology IT systems, ensuring minimal system downtime.
Partner with clinical and IT stakeholders to optimize system workflows and address technical challenges.
Maintain and troubleshoot DICOM, HL7, and other healthcare interoperability standards.
Intelerad streamlines the flow of information and simplifies complex processes in medical imaging. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across four countries, empowering nearly 2,000 healthcare organizations.
Lead and develop a team of technical support professionals through coaching and mentoring.
Oversee end-to-end customer technical issue resolution, ensuring adherence to SLAs.
Design and implement process improvements across the technical support workflow.
Intelerad offers medical imaging solutions that streamline information flow, simplify processes, and maximize efficiencies. They have nearly 800 employees across four countries and empower nearly 2,000 healthcare organizations globally.
Supports Synapse products by troubleshooting and resolving issues remotely.
Works on 3rd party hardware, software, and network issues supported by FUJIFILM.
Documents troubleshooting and follows the TAC escalation process.
FUJIFILM Healthcare Americas Corporation innovates for a healthier world with healthcare solutions spanning diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics. Fujifilm has over 70,000 employees globally and is guided by the Group Purpose of “giving our world more smiles.”
Provide escalated technical support for complex issues impacting end users, applications, and infrastructure services.
Support daily IT support desk operations by using Fresh Service or Assyst and cloud-based services.
Assist in the design, execution, and maintenance of user provisioning and de-provisioning workflows.
Stratus is the market leader in brand implementation and maintenance, they transform how national brands connect with their customers. Every employee is a stakeholder in Stratus' success and the environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.