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About Stake:
- Stake is an Australian investing platform offering access to ASX and Wall Street.
- The company has over 750,000 customers and A$8B under administration.
- They aim to reshape the financial industry and inspire investor confidence.
About the role:
- The Customer Success Analyst works in São Paulo on a Wednesday-Sunday roster.
- This role sits at the intersection of customer experience, operations, and product.
- You'll solve complex problems, analyze trends, and influence product improvements.
What success looks like:
- Become a trusted expert across Stake's products and processes.
- Deliver outstanding customer experiences that build trust and advocacy.
- Identify pain points and drive improvements, building strong cross-team partnerships.
Benefits:
- Professional development allowance and health insurance.
- Parental leave, wellbeing support, and mental health days.
- Annual leave swap days, team days, and talent referral bonus.
Stake
Stake is an Australian investing platform that helps people grow their wealth with access to ASX and Wall Street. With over 750,000 customers and A$8B under administration, the company fosters a culture of empowerment and continuous improvement.