Support Engineer
Benefits
Unlimited PTO
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About the Role:
- Own the technical and functional customer support experience end-to-end.
- Work closely with customers, third-party providers, and internal engineering teams.
- Play a critical role in maintaining service quality across time zones.
What You’ll Need:
- 5+ years in a technical support, or software engineering role
- Strong understanding of web technologies, APIs, and cloud infrastructure
- Proficiency with SQL (joins, queries across multiple tables)
Benefits We Offer:
- Generous compensation in cash and equity
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents
Sardine
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI. They have raised $145M from investors like Andreessen Horowitz and maintain a remote-first culture with hubs in multiple locations.