Director of Product, Customer Lifecycle & Engagement

Unknown

Remote regions

US

Salary range

$168,000–$231,000/yr

Benefits

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Role Overview:

  • You will shape and deliver customer lifecycle strategies that improve engagement, retention, and loyalty.
  • This executive product leadership role drives measurable improvements in satisfaction and business growth.

What You'll Do:

  • Own the strategy, roadmap, and execution of lifecycle experiences to maximize customer value.
  • Lead product teams and influence cross-functional initiatives for customer-centric solutions.
  • Partner with senior stakeholders across technology, operations, marketing, and sales.

What We're Looking For:

  • 10+ years in Product Management, Digital Experience, or Customer Experience fields.
  • 5+ years leading and developing product managers and senior professionals.
  • Proven success in creating customer lifecycle and engagement strategies at scale.

Why Join Us:

  • Competitive salary and performance-based bonus incentive plan.
  • Comprehensive healthcare, 401(k), and paid time off including parental leave.
  • Remote work flexibility and opportunities for professional growth.

Unknown

The organization is dedicated to enhancing customer lifecycle experiences and engagement in the healthcare industry. The company culture emphasizes innovation, collaboration, and customer impact, with a focus on remote work flexibility.

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