Senior Support Engineering
Remote regions
North AmericaBenefits
4w PTO
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Responsibilities:
- Provide technical support to users via tickets, chat, and community forums.
- Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.
- Collaborate with the engineering team to escalate and resolve complex technical challenges.
Requirements:
- 5+ years of experience in a technical support or customer-facing engineering role.
- Strong understanding of workflow automation, APIs, and integrations.
- Good understanding of JavaScript, Node.js, and Docker.
Benefits:
- Competitive compensation and equity ownership.
- 20 vacation days plus public holidays in the US.
- Medical, dental, vision, and 401(k) with 4% match.
n8n
n8n is an open workflow orchestration platform for AI, giving technical teams the freedom of code with the speed of no-code. The company has grown to over 260 employees across Europe and the US, with a strong community of 650,000 active developers and a valuation of $5.2bn.