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About the Job:
- Drive efficiency of global value transfer infrastructure as a Technical Support Engineer.
- Work with a detail-oriented team to solve technical problems and communicate directly with clients.
Responsibilities:
- Deep-dive into complex code and integrations to identify bugs and configuration issues.
- Create alerts, monitors, and runbooks to catch issues before they escalate.
- Provide incident management support for enterprise partners during critical issues.
Requirements:
- 3+ years in a technical client-facing support engineering or software development role.
- Strong understanding of REST APIs, SDKs, websockets, and webhooks.
- Proficiency in Python, JavaScript, Golang, or Rust; experience with Docker and Kubernetes preferred.
Benefits:
- Healthcare insurance with ~100% employee premium coverage (U.S. only).
- Vision and dental insurance, equity, and maternity/paternity leave after 6 months.
- WeWork All Access membership, WFH stipend, and learning & development stipend after 6 months.
Zerohash
Zerohash is the leading crypto and stablecoin infrastructure platform, enabling banks and fintechs to offer digital asset services without building blockchain infrastructure. Founded in 2017, the company has raised over $280 million in funding and is trusted by major financial brands, guided by principles of independence, passion, and collaboration.