Financial Counselor

Job Summary:

• Understand organizational goals for timely and appropriate account resolution.
• Work in accordance with Patient Friendly standards ensuring complete, accurate, and compliant processes.
• Focus on collection of deductibles, co-pays, co-insurances, and self-pay accounts.

Accountabilities:

• Perform bedside demographic and financial assessments to determine payor sources.
• Coordinate referrals to outside agencies and monitor high-dollar accounts.
• Maintain superior revenue cycle knowledge and interpersonal skills.

Minimum Requirements:

• High School diploma or equivalent, or post-high school diploma.
• 3 years of health care revenue cycle experience (billing, collections, customer service).
• Bachelor's degree with 3 years service industry experience may substitute.