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About the Role:
- As an Account Manager, you will build and nurture strong relationships with small business clients, becoming their trusted advisor.
- You will serve as the primary point of contact for a portfolio of 150-175 clients, ensuring their success with our platform.
Key Responsibilities:
- Drive a SaaS-first mentality by proactively pushing product adoption and software training across your book of business.
- Identify upselling opportunities for Google Ads (LSA and PPC) and other digital solutions to expand client engagement.
- Conduct monthly check-ins, monitor performance metrics, and collaborate with cross-functional teams to optimize strategies.
What We’re Looking For:
- Proven experience in high-volume account management or customer success within an agency or software environment.
- Strong communication skills with the ability to translate complex marketing jargon into actionable business insights.
- A genuine passion for entrepreneurship and understanding the challenges local small business owners face.
Benefits and Perks:
- Base salary plus monthly performance-based bonus.
- Hybrid environment with a blend of in-office collaboration and WFH schedule (Monday to Friday, 8AM-5PM EST).
- Comprehensive benefits including Medical, Dental, Vision, 401(k), and Mental Health Wellness plans.
Olly Olly
Olly Olly blends technology and real-world expertise to empower small businesses across the U.S. with tools, strategies, and insights for sustainable growth. It is a growing SaaS-first company with an inclusive, international team that values innovation and support.