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Key Responsibilities:
- Serve as the first point of contact for prospective clients, handling 30 inbound calls per day with professionalism and empathy.
- Qualify leads based on internal criteria, gather accurate information, and enter details into the CRM.
- Schedule appointments for the sales team and follow up with leads to maintain engagement and conversion.
Requirements:
- Bilingual proficiency in English and Spanish with strong communication skills.
- Knowledge of legal terminology and experience with CRM systems.
- Previous experience in customer service, intake, or call center roles is advantageous.
What We Offer:
- Competitive monthly compensation of $1,142 to $1,220 USD.
- Fully remote work environment with full-time, long-term career potential.
- Benefits including paid time off, performance bonuses, parental leave, and professional development.
Unknown
The partner company provides legal client intake and scheduling services. They operate fully remotely with a focus on bilingual communication and professional development.