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Role Overview:
- You will oversee complex customer projects from initiation to completion, ensuring successful implementations and measurable business outcomes.
- You will act as a trusted advisor for strategic customers while driving project execution and revenue delivery.
- This role requires strong leadership skills to coordinate cross-functional teams and manage stakeholder expectations.
Key Responsibilities:
- Lead the full lifecycle management of customer projects, including planning, execution, delivery, and closure.
- Own project scope, timelines, budgets, quality standards, and resource planning.
- Establish project governance structures, including steering meetings and reporting processes.
Requirements:
- Proven experience managing client services, professional services, or technology implementation projects.
- Strong understanding of project management methodologies with PMP certification preferred.
- Excellent communication, negotiation, and stakeholder management skills.
Benefits:
- Competitive compensation package aligned with experience and market standards.
- Opportunity to work remotely from Canada.
- Chance to lead high-impact customer projects within a global technology environment.