Source Job

Canada

  • Manage end-to-end customer project delivery, ensuring successful implementations and stakeholder alignment.
  • Lead cross-functional teams, manage risks, and drive project execution to achieve business outcomes.
  • Act as a trusted advisor for strategic customers, building long-term relationships and identifying growth opportunities.

Project Management Client Services Stakeholder Management Risk Management Team Leadership

20 jobs similar to Lead Client Services Project Manager, CX

Jobs ranked by similarity.

US

  • Drive timely project execution and closure for invoicing and revenue recognition per the revenue forecast.
  • Manage end-to-end delivery of customer projects, including scope, time, cost, quality, and risk management.
  • Act as a single point of contact and trusted advisor for assigned customers, building effective stakeholder relationships.

NICE Ltd. provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an equal opportunity employer fostering an innovative and inclusive culture.

US Canada 4w PTO

  • Lead complex software implementation projects from planning through completion, ensuring on-time delivery and client satisfaction.
  • Manage cross-functional teams and coordinate resources, timelines, and client communication to achieve successful outcomes.
  • Proactively identify risks, resolve issues, and drive continuous improvement across project delivery processes.

This company is a technology services partner that delivers mission-critical software solutions to clients across industries. They operate as a distributed team with a focus on project excellence and client satisfaction.

United States

  • Lead complex, multi-stakeholder event technology implementations, owning client relationships and managing timelines, risks, and cross-functional teams.
  • Manage multiple concurrent client engagements with project cycles averaging 9–12 months, including mid-lifecycle transitions.
  • Drive client communication, scope conversations, and change orders while coordinating internal resources and post-event reviews.

RainFocus provides an industry-disrupting event software platform for Fortune 500 companies like Adobe, Cisco, and IBM to manage in-person, virtual, and hybrid events. The company is well-funded, growing rapidly, and focused on changing the market with a culture that is challenging, fun, and exciting.

$122,000–$196,600/yr
Global

  • Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
  • Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
  • Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.

Canada

  • Drive strategic growth and market penetration for ServiceNow solutions in Canada.
  • Lead and mentor a team of professionals to achieve regional revenue targets.
  • Cultivate strong customer relationships and ensure high-quality solution delivery.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

$71,500–$104,500/yr
Canada

  • Lead the design and execution of strategic global partner programs, acting as a key link between business strategy and operational delivery.
  • Manage a diverse portfolio of initiatives, collaborating with cross-functional stakeholders to improve partner experiences and business outcomes.
  • Apply structured project management practices to ensure timelines, milestones, and deliverables are successfully achieved.

Jobgether provides an AI-powered job matching platform to help candidates connect with hiring companies. We focus on ensuring applications are reviewed efficiently and fairly, fostering a global technology environment.

EMEA

  • Lead and manage successful delivery of engagements driving customer adoption of Google Cloud services.
  • Engage with diverse stakeholder groups, including executives, to gather requirements and scope engagements.
  • Utilize relationship management, leadership skills, and technical background to proactively mitigate risks and resolve issues.

Zencore is a fast-growing company founded by former Google Cloud leaders, architects, and engineers. They embed within customer teams to provide strategic guidance and execute cloud modernization projects in a collaborative style.

Canada

  • Lead end-to-end delivery of complex technical programs involving multiple cross-functional teams.
  • Drive customer experience and account experience initiatives from strategy definition through execution.
  • Partner with Product, Engineering, and Business Operations teams to manage roadmaps, risks, and delivery.

Our partner is a technology company focused on enhancing customer and account experiences through innovative solutions. They foster a collaborative and inclusive culture, operating in a fast-paced environment with a focus on innovation and respect.

Canada

  • Lead end-to-end delivery of complex Microsoft Dynamics ERP and cloud transformation projects.
  • Manage project lifecycle, financials, risks, and stakeholder alignment.
  • Coordinate cross-functional teams, ensure governance, and drive operational excellence.

The company is a consulting partner specializing in Microsoft Dynamics ERP implementations. The organization fosters a collaborative environment focused on professional growth and continuous improvement.

Canada

  • Lead large-scale IT transformation initiatives for property assessment systems
  • Manage cross-functional teams and coordinate multiple workstreams
  • Oversee project governance, risk management, and stakeholder alignment

The partner company is a technology consultancy specializing in property assessment and enterprise IT solutions. The remote team culture emphasizes collaboration, governance, and digital transformation.

United States

  • Manage a portfolio of strategic clients to ensure they achieve measurable business outcomes through cloud-based solutions.
  • Serve as the primary point of contact and trusted advisor, driving adoption, satisfaction, retention, and account growth.
  • Collaborate across technical, delivery, and business teams to solve challenges and create long-term value.

This position is listed on behalf of a partner company that specializes in cloud-based solutions and managed services. They are a growing organization fostering innovation, ownership, and customer impact within a collaborative environment.

$145,000–$195,000/yr
US Unlimited PTO

  • You will lead technical implementation projects across telecommunications, audiovisual, security, and networks.
  • You will manage client relationships, mentor junior PMs, and ensure disciplined execution and documentation.
  • You will work remotely in the US, coordinating across regions and time zones.

TEECOM is a technology consulting and engineering firm delivering telecommunications, audiovisual, security, and infrastructure solutions. The company values care, trust, and value, with a disciplined execution culture and a focus on client relationships.

US

  • Manage multiple large and complex projects with diverse stakeholders from initiation to completion.
  • Own all deliverables per Cority's implementation methodology and customer project plans.
  • Proactively identify risks, hold status meetings, and communicate project status to internal and external stakeholders.

Cority helps customers see and prevent risks across their operations in real time with an EHS+ platform. For 40 years, it has been a market leader trusted by over 1,500 organizations and recognized for its strong employee culture and business performance.

Canada

  • Lead end-to-end implementation lifecycle for multiple client projects.
  • Manage project schedules, budgets, risks, and stakeholder communication.
  • Design and deliver integration solutions between enterprise systems and digital platforms.

This company specializes in technology implementations that transform how organizations deliver learning experiences. It is a partner company with a collaborative culture focused on scalable digital solutions, though specific size details are not provided.

Global

  • Lead end-to-end delivery of technology and data integration projects for Australian clients.
  • Manage client relationships, scope, budgets, and timelines to ensure successful outcomes.
  • Apply project management methodologies like Agile and PRINCE2 to drive project success.

Dijital Team is a technology consulting firm that delivers innovative data integration and digital transformation solutions to clients. The company values collaboration and continuous improvement, providing a supportive environment for project professionals.

$40–$60/hr
US

  • Support the Engagement Manager in planning and executing customer onboarding and implementation projects.
  • Own project timelines, task boards, and status reporting across multiple concurrent engagements.
  • Coordinate between internal teams and external stakeholders to ensure smooth delivery.

Nanonets builds AI agents that automate complex business processes like accounts payable and order management. They are a fast-growing company that values accuracy and efficiency, serving global enterprises.

Brazil

  • Lead end-to-end NetSuite ERP implementation projects for international clients, managing scope, timelines, risks, and deliverables.
  • Coordinate cross-functional teams of consultants, developers, and stakeholders across multiple time zones to ensure delivery excellence.
  • Act as the primary communication bridge between internal teams and clients, managing expectations and ensuring clear prioritization.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates in a global, fast-growing professional services environment with a focus on digital transformation and a trust-based culture.

$125,000–$145,000/yr
US Unlimited PTO

  • Own planning and execution of high-priority initiatives, building detailed project plans with milestones, dependencies, and stakeholder accountability.
  • Drive day-to-day execution across cross-functional teams, facilitating kickoffs, status meetings, and retrospectives to ensure alignment.
  • Create scalable project systems and processes, translating ambiguous initiatives into structured plans with clear deliverables and timelines.

BlackCloak protects corporate executives and high-profile individuals from digital threats like hackers, privacy leaks, and identity theft. It is a fast-growing startup with Fortune 500 clients and industry awards, offering a dynamic, 100% remote work environment.

APAC

  • Create and drive execution of detailed projects in collaboration with customer stakeholders.
  • Own communication with clients to provide recommendations and manage expectations.
  • Identify needs of technology executives and prepare reports to inform decision-making.

DX, a subsidiary of Atlassian, helps engineering leaders build high-performing teams through data-driven insights on developer productivity. As a fast-growing SaaS company, DX has tripled its annual recurring revenue and recently joined Atlassian to expand its reach and resources.

Canada

  • Define and govern project implementation methodology, quality standards, and continuous improvement for delivered projects.
  • Oversee account projects from managerial perspective and personally manage projects as an individual contributor.
  • Serve as an escalation point for customers and drive long-term customer satisfaction.

NICE software products are used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an innovation powerhouse in AI, cloud, and digital, consistently recognized as a market leader.