New Client Experience Manager

Envoy Global

Remote regions

US

Salary range

$45,000–$55,000/yr

Benefits

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Responsibilities:

  • Respond to client (HR contacts) questions and resolve issues, liaising with internal teams.
  • Handle tier-2 requests from foreign nationals on non-legal questions.
  • Lead training sessions on the Envoy app for clients and foreign nationals.

Qualifications:

  • 1-2 years of customer service experience with a client-first mindset.
  • Excellent communication, organizational, and time-management skills.
  • Proficiency with MS Office Suite, especially Excel, and experience with ticketing systems preferred.

About Envoy Global:

  • Envoy Global is a proven innovator in the global immigration space.
  • The company combines a tech platform with holistic service to streamline the immigration process.
  • This role is 100% remote within the United States.

Envoy Global

Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service. The company values excellent client service and supports a remote-first culture.

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