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Responsibilities:
- Respond to client (HR contacts) questions and resolve issues, liaising with internal teams.
- Handle tier-2 requests from foreign nationals on non-legal questions.
- Lead training sessions on the Envoy app for clients and foreign nationals.
Qualifications:
- 1-2 years of customer service experience with a client-first mindset.
- Excellent communication, organizational, and time-management skills.
- Proficiency with MS Office Suite, especially Excel, and experience with ticketing systems preferred.
About Envoy Global:
- Envoy Global is a proven innovator in the global immigration space.
- The company combines a tech platform with holistic service to streamline the immigration process.
- This role is 100% remote within the United States.
Envoy Global
Envoy Global is a proven innovator in the global immigration space, combining an industry-leading tech platform with holistic service. The company values excellent client service and supports a remote-first culture.