Customer Success Manager
Benefits
6w PTO
26w maternity
26w paternity
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Strategic Customer Partnership:
- Own the success, adoption, and growth of Cohere’s UAE private sector customers.
- Build deep, trusted relationships with senior enterprise stakeholders.
- Develop comprehensive success plans tailored to each organization’s mission.
AI Adoption & Implementation Leadership:
- Guide customers through the full lifecycle of AI adoption.
- Lead secure AI implementation projects in complex enterprise environments.
- Create and execute change management strategies to drive user adoption.
Customer Advocacy & Product Influence:
- Serve as the voice of UAE private sector customers within Cohere.
- Provide strategic feedback to Product and Engineering teams.
- Contribute to the development of UAE-specific enterprise offerings and best practices.
Cohere
Cohere is a security-first enterprise AI company building cutting-edge foundation AI models and end-to-end products for businesses. As a global team of researchers, engineers, and designers headquartered in Toronto with offices worldwide, we are passionate about advancing AI adoption.