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6w PTO 26w maternity 26w paternity

  • Own the success, adoption, and growth of Cohere’s UAE private sector customers, ensuring they realize maximum value from AI solutions.
  • Guide customers through the full AI adoption lifecycle, from use case identification to production deployment and scaling.
  • Serve as the voice of UAE customers within Cohere, advocating for features and capabilities addressing regional enterprise needs.

Customer Success Account Management Enterprise Software Arabic

20 jobs similar to Customer Success Manager

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EMEA

  • Own and grow a portfolio of strategic customers, guiding them from go-live through long-term value realization.
  • Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes.
  • Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.

Global Unlimited PTO

  • Drive strategic sales for large enterprise accounts across MENA through consultative partnerships.
  • Collaborate with cross-functional teams to guide customers from early conversations through adoption of GitLab's DevSecOps platform.
  • Build and execute account plans to grow new logos and expand existing business in the region.

GitLab is the intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity and improve security. With over 50 million users and trust from the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

Saudi Arabia

  • Manage the largest and most high-value customers in the Saudi region.
  • Run full enterprise sales cycles with a value-first mindset, including discovery, demos, and exec presentations.
  • Build pipeline through outbound efforts, AI-assisted tools, SDR partnership, and the partner ecosystem.

Amplitude is the leading AI analytics platform, helping over 4,700 customers build better products and digital experiences. The company fosters an inclusive culture focused on psychological safety and empathy, with a commitment to diversity and equity.

MENA

  • Build the Account Management function from scratch for the MENA region, working directly with the Head of Department.
  • Spend 70% of time on self-service customers and 30% on high-potential key accounts, driving expansion and retention.
  • Use usage and billing signals to find revenue opportunities and intervene early to prevent churn.

Respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.

$201,000–$237,000/yr
US Unlimited PTO 16w maternity 16w paternity

  • Build trusted-advisor relationships with senior marketing and executive leaders to connect Jasper's capabilities to business priorities.
  • Partner with customers to define measurable success metrics, build multi-quarter success plans, and track progress toward outcomes.
  • Drive adoption beyond initial deployment by identifying new teams and workflows, and lead organizational change for sustainable AI adoption.

Jasper is the marketing agents platform that helps enterprises orchestrate AI agents to execute marketing work at scale. Founded in 2021, Jasper has team members across the U.S., Australia, and France, and is trusted by hundreds of enterprises including nearly 20% of the Fortune 500.

UK

  • Own post-sale value realization for Enterprise customers, anchoring conversations on business impact and measurable outcomes.
  • Guide customers through staged value progression: immediate, structural, and strategic value.
  • Drive retention and expansion through demonstrated value, proactive risk assessment, and cross-functional partnership.

HeyGen makes visual storytelling accessible to all by building technology that equips more people to create captivating video content. It is a fast-growing, inclusive startup with a culture of innovation and customer focus, operating as an Equal Opportunity Employer.

Middle East 6w PTO 26w maternity 26w paternity

  • Lead and mentor a team of Forward Deployed Engineers building agentic solutions with North in on-premises environments.
  • Take ownership of customer success from technical implementation through delivery, collaborating with Product, Engineering, and Sales.
  • Foster a culture of continuous improvement and innovation, defining processes that scale agent development across client environments.

Cohere is a security-first enterprise AI company building cutting-edge foundation models and products for real-world business problems. They are a global team of researchers, engineers, and designers with offices in Toronto, San Francisco, London, and more.

$120,000–$150,000/yr
Canada Unlimited PTO

  • Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
  • Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
  • Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.

Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.

US

  • Drive sustained adoption of enterprise AI assistants and collaboration tools through structured customer success and change-management plans.
  • Advise customers on designing, deploying, and operationalizing AI-powered workplace solutions aligned with business objectives.
  • Lead technical engagements to resolve barriers related to identity, security, compliance, and governance for AI deployments.

Blueprint is a technology solutions firm that helps organizations turn complex challenges into meaningful outcomes across AI, cloud, data, product development, and emerging technology. Their culture is built on high standards, ownership, and mutual support, with teams across the US.

Australia

  • Lead the AI Momentum adoption programme, partnering with executive sponsors to drive measurable outcomes.
  • Design and deliver change management strategies, including workshops, town halls, and stakeholder engagement.
  • Define adoption metrics, track behavior change, and build ROI narratives to support renewal and expansion.

Insentra is a channel services partner delivering across 27+ countries exclusively through the partner channel. Certified as a Great Place to Work, the company values flexibility, diversity, and a culture of 'One Team One Dream'.

$118,625–$156,950/yr
Canada 6w PTO 26w maternity 26w paternity

  • Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders.
  • Work closely with customers and prospects as a consultative, trusted advisor who tailors solutions to drive impact.
  • Own the full sales cycle from initial outreach through proof-of-concept, deal close, and deployment.

Cohere is a leading security-first enterprise AI company building cutting-edge foundation AI models and end-to-end products for enterprises. It is a global technology company with offices in major cities, and its team consists of passionate researchers, engineers, and designers.

$120,000–$150,000/yr
US Unlimited PTO

  • Act as a strategic leader managing a portfolio of key enterprise accounts to drive revenue growth, retention, and expansion.
  • Build trusted advisor relationships with senior stakeholders, identifying upsell and cross-sell opportunities for AI-powered solutions.
  • Own the end-to-end renewal strategy and commercial process, collaborating cross-functionally to ensure customer success and retention.

LivePerson provides enterprise conversational AI and digital transformation solutions, powering nearly a billion interactions monthly for leading brands. The company was named the #1 Most Innovative AI Company by Fast Company and fosters a remote-first, inclusive culture with a focus on diversity and employee growth.

MENA Unlimited PTO

  • Manage a portfolio of enterprise client relationships, ensuring measurable business impact from AI workforce development programs.
  • Coordinate with cross-functional teams to keep programs on track, resolve issues, and identify growth opportunities.
  • Track program milestones, flag risks early, and support renewal and expansion strategies.

Correlation One is the largest provider of AI and data workforce development programs, having trained over 500,000 professionals across 11 countries. They work with Fortune 500 enterprises and government agencies to close skills gaps, and their culture empowers individuals through diversity.

$145,000–$175,000/yr
US Unlimited PTO

  • Partner with customers to maximize platform value through AI adoption and measurable business outcomes.
  • Own a portfolio of enterprise accounts, driving retention, expansion, and executive engagement.
  • Leverage data and AI insights to proactively manage risks, opportunities, and customer success.

Outreach is the only complete agentic AI platform for revenue teams, founded in 2014. The company serves world-leading enterprises like Databricks, SAP, and Verizon, with a customer-first culture focused on AI-driven value.

Germany

  • Drive customer success and value realization for enterprise clients, ensuring adoption and measurable outcomes.
  • Act as a trusted advisor guiding AI-driven transformation and building strong stakeholder relationships.
  • Identify and drive expansion opportunities across new use cases and automation initiatives.

Parloa makes every customer conversation effortless through agentic AI for customer experience. We have powered over one billion interactions and are backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, with a culture of fast execution and direct feedback.

$100,000–$120,000/yr
US

  • Own a portfolio of AI clients, providing strategic guidance and hands-on support to ensure adoption and measurable impact.
  • Drive AI adoption by leading onboarding, enablement, and creating playbooks that accelerate use across firm types.
  • Partner with Product, Marketing, and cross-functional teams to translate customer feedback into roadmap inputs and success stories.

Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success. Backed by Bessemer Venture Partners, they are recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America.

$65,000–$75,000/yr
Canada

  • Implement Mavenoid for customers and empower the sales team to close more deals.
  • Collaborate with Customer Success and Product teams to create and manage documentation.
  • Teach and empower customers to use Mavenoid while staying up to date with product features.

Mavenoid is the Intelligent Support Platform for products and devices, delivering best-in-class customer support with intelligent troubleshooting and remote support. Having raised our Series B, we are a remote-first company with a small, impactful team operating globally.

US

  • Own the technical relationship for a portfolio of enterprise accounts, guiding onboarding, integration, and adoption.
  • Manage project plans, escalate risks, and drive implementations across customer, engineering, and product teams.
  • Become a deep product expert, troubleshoot issues, and collaborate cross-functionally to ensure customer success and expansion.

Geordie is building the platform enterprises rely on to govern their AI agents safely. As a fast-growing startup, they value solving what matters, building through iteration, and fostering a kind yet challenging culture.

Global

  • Own and expand commercial relationships for Siena's highest-value accounts, driving renewal and expansion.
  • Build durable executive trust and map account stakeholders to prevent renewal risks.
  • Lead cross-functional execution by turning vague customer problems into clear action plans.

Siena is the Agent of Record for consumer brands, replacing ten or more disconnected tools with a single agent that owns the entire customer journey. We are a small, fully distributed global team with a low-ego, high-standard culture, enabling fast movement and real ownership.

United Arab Emirates

  • Record 500 scripted voice prompts using your smartphone.
  • Work on your own schedule within a 1-2 hour session.
  • Receive payment for completed recordings that pass quality review.

Appen provides high-quality training data for machine learning and AI solutions. CrowdGen by Appen offers flexible, project-based work to a global community of independent contractors.