Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Support Specialist, INDY

Job Duties:

• Serve as a resource for customers by providing solutions to technical challenges.
• Deliver exceptional customer service by working directly with cinema operators who use our proprietary software.
• Remotely connect to customer PCs to conduct training sessions, install software, adjust configuration settings, and identify/troubleshoot issues.

Basic Qualifications:

• Tech-savvy with working knowledge of MS Windows & Office, plus an introductory or better understanding of networking, TCP/IP, and LAN functionalities.
• Ability to quickly learn new software and technologies.
• High energy, engaging personality, and patience with users across all technology skill levels.

Desired Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Prior experience with Cinema software is a plus.
• Experience administering, managing, or supporting point-of-sale systems in retail or F&B, and/or online reservation systems.