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Your Responsibilities:
- Handle customer and internal user requests via chat, email, and phone.
- Provide consultations regarding our products and services in Edge Network.
- Conduct technical diagnostics to resolve issues.
Qualifications:
- 1+ year of Technical Support experience
- Good networking knowledge
- Good understanding of hardware and software diagnostics
What We Offer:
- Competitive salary
- Flexible working hours
- Remote, hybrid, or office work options
Gcore
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. They are a global team of 550+ professionals building infrastructure and software that supports the entire digital ecosystem.