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About the Role:
- Own the value plan for each account in your portfolio, connecting business problems to outcomes.
- Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to customer needs.
- Run discovery on customer priorities and turn learnings into adoption plans.
About You:
- Experience in customer success, consulting, or equivalent supporting B2B SaaS accounts.
- Ability to translate technical concepts like data models into business terms.
- Comfort building and running adoption plans that tie daily work to customer goals.
Benefits and Culture:
- Comprehensive medical, vision, and dental care, plus mental wellness benefit.
- Generous vacation policy, enhanced parental leave, and volunteer time off.
- Culture values include making bold bets, innovating with insight, and championing the customer.
Mixpanel
Mixpanel is a product intelligence and analytics platform that helps companies understand user behavior through data. Trusted by over 29,000 customers and backed by $277M in funding, they foster a culture of bold bets, innovation, and teamwork.