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Primary Function of Position:
- Embody Intuitive's mission and support the expansion of da Vinci robotic surgery solutions.
- Provide technical support to customers, field engineers, and sales professionals.
- Gather local requirements and collaborate with corporate teams for compliance.
Essential Job Duties:
- Contribute to patient safety and exceed customer expectations.
- Provide technical support and manage a team of Technical Support Engineers.
- Drive key metrics and cross-functional projects to support departmental goals.
Qualifications:
- Degree in Biomedical, electronics, or electrical engineering or 5 years of related experience.
- 5-7 years in a technical role with strong clinical knowledge of the product line.
- Effective analytical, troubleshooting, and communication skills.
Intuitive
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for the da Vinci surgical system. With nearly 30 years of history, their team of engineers, clinicians, and innovators is united by a purpose to make surgery smarter, safer, and more human.