Provide procedural support to new robotic system sites to promote safety and effective progression.
Offer expert clinical product and technical assistance to physicians and clinical staff on Intuitive equipment during procedures.
Collaborate with US Clinical Applications Engineering and development teams to support new users and share best practices.
Intuitive is a pioneer and market leader in robotic-assisted surgery, dedicated to advancing minimally invasive care through intelligent technology. The company has been built by a diverse team of passionate individuals committed to making a difference, fostering an inclusive culture focused on growth and mutual respect.
Provide remote support via phone and screen sharing for Oncology and Surgery products
Document all remote support actions in Salesforce and maintain customer communication
Independently troubleshoot clinical issues and meet qualitative and quantitative targets
Brainlab revolutionized digital medical technology with software for radiosurgery and surgical navigation. Today, we employ over 2,000 people in 25 locations worldwide, fostering close-knit teams of talented, curious, and authentic people working together toward a common goal.
Perform scheduled maintenance, troubleshooting, and repairs on da Vinci Surgical Systems within assigned territory.
Coordinate system installations, hardware delivery, and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties, maintain inventory, and support sales teams and customer training as needed.
Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians to heal without constraints. For over 25 years, they have built a diverse and inclusive team of passionate people committed to making a difference in healthcare.
Install, support, troubleshoot, and repair robotic-assisted surgery systems at customer sites.
Ensure all service agreements and warranty obligations are met while exceeding customer expectations.
Coordinate with sales teams and provide technical support and training to end-users.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators dedicated to making surgery smarter and more human.
Provide onsite & remote consulting to optimize da Vinci Surgery practices in standardization, efficiency, and cost containment.
Manage territory independently, collaborating with hospital leadership and internal teams to implement customized solutions.
Analyze data, track progress, and support events to sustain successful robotic surgery programs.
Intuitive is a pioneer and leader in robotic-assisted surgery, dedicated to enhancing minimally invasive care through intelligent technology. With over 25 years of experience and a diverse, inclusive team, we partner with hospitals worldwide to solve healthcare challenges.
Perform scheduled maintenance, troubleshooting, and repairs on Intuitive products within an assigned territory.
Coordinate system installations and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties including inventory, field activity reports, and expense reports in prescribed timeframes.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. The company employs engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Provide procedural support to new users to promote safe and effective progression through their learning curves.
Collaborate with hospital staff and key physicians to integrate the Ion platform at new customer sites.
Manage administrative tasks, SFDC management, and expense reports while driving adoption of disruptive technology.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, transforming surgery with technologies like the da Vinci system and Ion platform. The company is a large, collaborative team of engineers, clinicians, and innovators united by the purpose of making surgery smarter, safer, and more human.
Deliver both onsite and remote consulting services to hospitals and surgical teams to optimize robotic surgery programs.
Lead complex customer engagements by collaborating with hospital stakeholders and cross-functional teams to provide customized solutions.
Analyze customer usage data and performance metrics to tailor consulting engagements and demonstrate measurable value.
Intuitive is a pioneer in robotic-assisted surgery, dedicated to advancing minimally invasive care through intelligent technology. For over 25 years, the company has built a diverse and inclusive team of passionate individuals focused on solving healthcare's hardest challenges.
Develop and implement sales activities to achieve and exceed goals for da Vinci Surgery.
Expand da Vinci Surgery usage in existing accounts and train new surgeons.
Manage training, education, and new system installation processes.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for its da Vinci surgical system and Ion technology. With nearly 30 years of innovation, the company employs a team of engineers, clinicians, and innovators dedicated to making surgery smarter, safer, and more human.
Assists sales representatives with surgeon trainings, hospital robotic development, and territory management.
Guides technical in-services for customers including OR staff and surgeons.
Manages administrative tasks including reporting sales/procedures and expense reports.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci surgical system. The company is a large, innovative team of engineers, clinicians, and innovators focused on making surgery smarter, safer, and more human.
Provide day-to-day management to a team of OnePACS Technical Account Managers and Application Analysts.
Drive team development, including hiring, onboarding, career development, and performance management.
Lead, coach, and empower the TAM and AA teams to succeed and adopt best practices.
Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software. The company values teamwork and offers flexible work arrangements, comprehensive benefits, and ownership opportunities.
Calibrate, repair, and maintain imaging systems to OEM performance standards.
Provide positive, professional interactions with clinical and radiology teams.
Ensure compliance with all regulatory, safety, and quality requirements.
Arch Solutions provides in-depth troubleshooting, rapid repair, and preventive maintenance for all medical imaging equipment. We provide 24/7 comprehensive maintenance support that our customers rely on to prevent downtime and ensure patient safety.