Service Center Coordinator PM

How You'll Contribute to the Team:

• Be responsible for entering work orders in the work order system, tracking progress through completion.
• Adhere to standard operating procedures, ensuring an exceptional resident experience.
• Ensure work order documentation is organized, accurate, timely, and reliable.

Primary Responsibilities Include:

• Enter purchase orders, link the PO to the work order, and ensure all purchase orders are accurately received in property management software system upon completion of work.
• Review work order details report for all work order priorities – open, closed and cancelled.
• Escalate unresolved concerns to the Regional Service Coordinator.

Role Specific Requirements Include:

• Must be independent, self-motivated to be productive and efficient, and possess a positive attitude, operating well in a remote team environment that is focused on collaboration and accountability.
• Detail and process oriented with the ability to adhere to program guidelines and standard operating procedures and workflows to maintain efficiency and operational consistency.
• Must possess exceptional interpersonal skills with proven ability to engage and make connections with residents from diverse backgrounds.

Competencies:

• Prioritizes and takes action on the needs of both internal and external customers.
• Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals.
• Thrives and grows in a rapidly changing and complex environment.