Customer service is the #1 priority, ensuring the best possible experience.
Manage billing and accounting, ensuring accuracy and timeliness of payments.
Enforce team standards of time logging, communication, and performance.
Plan Left is an operational company responsible for the oversight of company accounting, standards, and documentation. They value customer service and offer on-the-job training with opportunities for advancement.
Responsible for recording notices of adjustment for residents receiving subsidies and ensuring all supporting documentation is properly attached to the resident file.
Prepares rent increase letters for assigned communities and accurately updates rental amounts in Yardi Voyager.
Monitors vendor portals, such as WASH and Bill.com, to track payments and ensure proper recording in the accounting system.
Avanath is a management company providing affordable housing. They cultivate the American Dream and are committed to creating an unforgettable experience for residents and workforce, making it a great place to live, work, and be.
Manages incoming payments and tracks them in the system to maintain accurate bookkeeping records.
Maintains a thorough understanding of property management financial processes and adheres to industry regulations.
Prepares reports on accounts receivable status, aging reports, and cash receipts.
Avanath is a top property management company providing affordable housing. They are committed to creating an unforgettable experience as a great place to live, work and be.
Providing best-in-class customer care by resolving escalated customer concerns in real-time.
Effectively managing customer objections and offering knowledgeable product support.
Taking initiative and ownership over the customer experience and facilitating smooth resolutions.
Resident creates a house of brands that focuses on quality materials, timeless style, and comfort. Since its founding in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America.
Serve as a liaison between contracts, patients, and care teams.
Ensure effective communication and identify areas of concern.
Support the delivery of high-quality patient care.
SnappyCX connects experienced Patient Coordinators with care teams, providing comprehensive solutions in the healthcare sector. We are a remote company focused on effective communication, identifying areas of concern, and supporting the delivery of high-quality care.
Provide high level of customer service both internally and externally.
Act as a liaison between the client, sales team, main lab, supply, courier, LIS, client services and billing.
Conduct ongoing on-site visits to client accounts to initiate and form relationships in an effort to retain client relationships.
Northwestern Medicine strives to set itself apart as a leader in the healthcare industry, prioritizing a patient-first approach for positive workplace interactions. Benefits include tuition reimbursement, loan forgiveness, 401(k) matching and lifecycle benefits, seeking to take care of its employees.
Work closely with region, area sales and operations leadership, and agency personnel to manage and analyze referral responses.
Serve as the lead coordinator of all referrals and maintain accountability for all aspects associated with acceptance and/or response to eReferrals.
Communicate regularly with referral sources, including doctors’ offices, hospitals, and other entities, to provide updates and resolve any pending issues.
Gentiva offers compassionate care in the comfort of patients' homes. They are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. They aim for a collaborative environment where achievements are recognized and kindness is celebrated.
Organize, plan, manage, schedule, and staff the 24/7 Command Center operations.
Track work orders in the proprietary system to ensure accurate information is captured and run reports.
Function as the point of contact for Site Managers and interact with the client, as needed.
MVM, Inc. provides professional, technical, administrative, and program management support services to Government customers. The company has 2,500 employees across the United States and domain expertise in counter-narcotics, criminal and civil investigations, public safety, and national security.
Act as the single point of contact for client sites, managing remote service requests.
Coordinate vendors and subcontractors to ensure timely and quality service delivery.
Maintain accurate site records and a working knowledge of site operational requirements.
Cushman & Wakefield is a global leader in real estate services, delivering innovative solutions to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, they are one of the largest firms in the industry.
Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
Provide compassionate customer support using scripted and non-scripted responses.
Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
Modivcare is leading the transformation to better connect people with care, wherever they are. They serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs, and improve outcomes.
Manage and coordinate service calls, support field technicians.
Ensure smooth communication and timely service delivery.
Maintain strong client relationships and meeting SLAs.
Secur-Serv provides nationwide service and support solutions to companies that value quality, speed, flexibility, and cost control. The company specializes in on-site field services and installation of kiosks, digital signage, document finishing, document imaging, POS terminals, and more.
Under supervision, performs clerical work including complex data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants.
Check records for accuracy of information and for conformity with established policy and procedures.
Monitor and provide coaching to other staff.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.
Provides high quality customer service to both external and internal customers via verbal and written communication.
Maintains current working knowledge of managed care, insurance verification, and patient estimate practices and policies.
Coordinates with employment supervisor for pre-hire and onboarding processes to ensure all required training is completed.
OHSU is Oregon's only public academic health center which provides patient care, leads groundbreaking research, and trains health care professionals. As Portland's largest employer, they offer opportunities for learning and advancement across Oregon and Southwest Washington.
Serve as a primary point of contact for customer inquiries related to billing, contracts, and account support
Coordinate with cross-functional teams including Sales, Billing, Finance, and Operations to resolve customer issues efficiently
Identify trends in customer inquiries, system issues, and workflow challenges; escalate findings and recommend improvements
TierPoint delivers secure, reliable, and scalable infrastructure solutions that power customers’ most critical applications. They're committed to practices that promote pay equity and transparency and are looking for a Customer Service Specialist to join their team.
Serve all stakeholders with integrity and joy, consistently modeling the importance of both task competency and relationships.
Proactively call, email, text, and survey families to discuss student course schedules and other customer service questions.
Assist students with creation of annual course schedules that ensure adequate annual progress meeting all graduation requirements.
Learning Network is a growing, innovative, and customer-centric educational services company. They prioritize service by ensuring the details are done and done well, promising to keep the promises they make with a supportive community of people who care. At Learning Network, they don’t do drama, and neither should you.
Be the voice of the customer and navigate internal processes.
Act as a liaison between clients and internal teams.
Assist with challenging customer requests or issue escalations as needed.
Enumerate provides services to associations, helping them manage their finances and operations. They are focused on customer service and creating solutions for associations.
Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
LesBaird Consulting LLC provides professional support services to businesses seeking to improve efficiency, streamline operations, and achieve sustainable growth. The company delivers tailored solutions that align with each client’s unique goals and organizational needs.
Provide team leadership across case management, escalations, and operational support functions.
Act as a central escalation point for customer or operational concerns, resolving issues promptly and professionally.
Make informed decisions independently while collaborating with peers and senior leadership.
Omnidian, Inc. is a tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. They are building a more sustainable future for the planet through our passionate teams and innovative technology.