Responsible for connecting with people via call (and possibly text and chat) of all ages through 988 Suicide and Crisis Lifeline.
Provides crisis intervention and supportive counseling to individuals requesting assistance or 3rd party referral sources to the identified individual in crisis.
Completes risk assessments and safety planning to determine if individual is at risk for suicide and/or homicidal.
Work to build rapport with help seekers by showing empathy and creating a safe, non-judgmental space
Complete risk assessments to ensure the safety and well-being of callers experiencing a crisis.
Develop crisis stabilization plans with callers, utilizing clinical support to ensure the implementation of the least invasive interventions possible, prioritizing their well-being and autonomy;
The Opportunity Alliance works with people to build better lives and stronger communities. They provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities. The Opportunity Alliance is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine.
Manage client crises using evidence-based interventions, providing risk assessment and safety planning.
Identify roadblocks to clinical care and connect clients to the ideal treatment using Lyra’s proprietary software.
Independently manage a caseload of complex, multi-need clients.
Lyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people globally. They have delivered 13 million sessions of mental health care and are known for their AI-powered platform and focus on improving access to high-quality mental healthcare.
Taking escalations from fellow Customer Service Advisors, chatting to customers via the telephone, so you'll need to be able to call customers, and in app chat.
Helping people with addictions make account adjustments to aid their recovery.
Talking to people who mention suicide, and figure out the best way to help them.
Monzo is on a mission to make money work for everyone and waving goodbye to the complicated and confusing ways of traditional banking.
Provide virtual consultation services to managers and HR partners on behavioral health and workplace topics.
Coordinate site-specific activities such as benefit fairs and wellness activities.
Provide case management for US employees and their families preparing for international assignments.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.
Answer incoming inquiries from patients, answer questions, and schedule appointments
Make outbound phone calls to patients, pharmacies, and insurance companies
Create and triage tickets in ServiceNow
Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
Deliver virtual individual and group counseling sessions to support recovery and promote wellness. Conduct intake assessments to evaluate Member readiness and determine appropriate level of care. Maintain timely, accurate documentation in an electronic medical record (EMR) system.
Affect is transforming addiction treatment through an innovative, evidence-based digital program, specializing in treating substance use disorders.
Provide short-term counselling to a varied client base with diverse issues, through phone and video sessions; Efficiently manage administrative requirements using clinical templates and technology tools that simplify note-taking; Participate in team meetings and peer groups where open discussions are encouraged.
TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.