Source Job

• Responsible for connecting with people via call (and possibly text and chat) of all ages through 988 Suicide and Crisis Lifeline.
• Provides crisis intervention and supportive counseling to individuals requesting assistance or 3rd party referral sources to the identified individual in crisis.
• Completes risk assessments and safety planning to determine if individual is at risk for suicide and/or homicidal.

AltaPointe provides mental health services in the Mobile, AL area.

• Manage client crises using evidence-based interventions, providing risk assessment and safety planning.
• Identify roadblocks to clinical care and connect clients to the ideal treatment using Lyra’s proprietary software.
• Independently manage a caseload of complex, multi-need clients.

Lyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people globally. They have delivered 13 million sessions of mental health care and are known for their AI-powered platform and focus on improving access to high-quality mental healthcare.

Conduct evidence-based therapeutic sessions for children, families, and individuals in person or via telehealth. Develop and implement goal-oriented treatment plans. Complete documentation by a given deadline and in compliance with program and state regulations.

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families.

• Handle inbound participant and TPA calls, emails, and voicemails.
• Resolve client issues, concerns, and inquiries regarding benefit programs.
• Support the outside sales team by researching and assisting with operational questions.

Five Star Call Centers provides customer service solutions. They focus on delivering exceptional customer experiences in a fast-paced environment.

• Practice active listening, empathy, and solution-focused approaches to collaboratively engage with patients seeking support.
• Prioritize effectively across multiple channels and follow care team protocols using good judgment to identify barriers to care.
• Interact and problem-solve with multi-disciplinary teams to ensure a safe and excellent patient experience and resolve issues related to prescriptions.

Ophelia is a venture-backed healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. They are a team of physicians, scientists, entrepreneurs, researchers and White House advisors working to re-imagine and re-build OUD treatment in America.

Deliver virtual individual and group counseling sessions to support recovery and promote wellness. Conduct intake assessments to evaluate Member readiness and determine appropriate level of care. Maintain timely, accurate documentation in an electronic medical record (EMR) system.

Affect is transforming addiction treatment through an innovative, evidence-based digital program, specializing in treating substance use disorders.

• Provide virtual consultation services to managers and HR partners on behavioral health and workplace topics.
• Coordinate site-specific activities such as benefit fairs and wellness activities.
• Provide case management for US employees and their families preparing for international assignments.

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

• Answer incoming inquiries from patients, answer questions, and schedule appointments
• Make outbound phone calls to patients, pharmacies, and insurance companies
• Create and triage tickets in ServiceNow

Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

• Deliver evidence-based teletherapy to children and adolescents.
• Build strong therapeutic relationships with youth, families, and school partners.
• Provide psychoeducation and clinical guidance to parents and caregivers.

Daybreak Health is on a mission to make high-quality mental health care accessible to every young person in California. They partner with schools, families, and community organizations to deliver teletherapy.

• Administer initial mental health evaluations and develop treatment plans.
• Manage medication and provide psychoeducation/supportive therapy.
• Ensure accurate electronic health records for all patient encounters.

Talkiatry transforms psychiatry into the accessible, human, and empowering experience it should be, for patients and providers alike.

• Handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.
• Use guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
• This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. As a W2 employer, they provide structured onboarding, real support, and real opportunities for advancement.

• Assists customers by building rapport and efficiently handling inbound calls.
• Delivers expertise by assessing customer and agent needs to drive satisfaction.
• Provides guidance and recommendations to help customers protect what matters most.

Liberty Mutual is a Fortune 100 Company. They deliver exceptional customer experiences through integrity, expertise, care, and simplicity and prioritize personal and professional growth.

• Perform virtual remote counseling and psychotherapy, including comprehensive mental health evaluations.
• Develop and implement behavioral health treatment plans and evaluate mental health assessments.
• Conduct monthly chart reviews as part of the peer QA process.

Included Health delivers integrated virtual care and navigation, aiming to raise healthcare standards by breaking down barriers and providing high-quality care. They offer care guidance, advocacy, and access to personalized virtual and in-person care.

• Provides timely, accurate, and responsive information to policyholders and agents.
• Independently solves problems relating to policies and escalates others as needed.
• Identifies and analyzes customer policy needs to ensure high customer satisfaction.

Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive culture with comprehensive benefits, workplace flexibility, and professional development opportunities.

• Provide care for adult and/or child and adolescent populations.
• Be fully licensed and credentialed in CA with a Ph.D. or Psy.D.
• Work in a collegial environment with full administrative support and the latest digital technology.

LifeStance Health is looking to hire talented Psychologists passionate about patient care and committed to clinical excellence.

• Authorizes and reviews utilization of mental health and substance abuse services.
• Collects and analyzes utilization data and assists with discharge planning and care coordination.
• Provides member assistance with mental health and substance abuse issues, and participates in quality improvement projects.

Magellan Health, Inc. is committed to making a difference in the healthcare industry and communities. They value professional growth and development, total health and wellness, rewards and recognition, as well as employee unity, offering a place where you can thrive.

• Correspond with callers providing benefit information, claim status, or general health plan information.
• Thoroughly and accurately answer questions about customers’ healthcare accounts.
• Handle 35-50+ inbound and outbound phone calls per day.

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs.

• Provide mental health counseling services to clients.
• Work remotely with a flexible schedule.
• Earn competitive hourly compensation and potential bonuses.

BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care.

• Facilitate all aspects of required medical licensure for clinical personnel.
• Drive the licensing process in a proactive, organized and streamlined manner.
• Collaborate with credentialing, onboarding, and clinical teams.

Talkiatry is a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist. They provide patients with the care they need and allow psychiatrists to focus on medicine with innovative technology and a human-centered philosophy.

• Perform virtual remote counseling and psychotherapy.
• Determine and implement behavioral health treatment plans.
• Conduct monthly chart reviews as part of our peer review QA process.

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation with a mission to raise the standard of healthcare for everyone.