People Operations Specialist

What You'll Be Working On:

• You'll support accurate, timely, and consistent People Operations processes across North America.
• You'll manage HRIS, payroll, benefits, time off, leave administration, and employee lifecycle transactions.
• You'll provide operational support while maintaining compliance and reporting standards.

Primary Responsibilities:

• Maintain accurate employee records and data in HiBob, including transfers, terminations, and compensation updates.
• Prepare payroll inputs, perform validation checks, and partner with payroll vendors for US and Canada.
• Process benefits, retirement contributions, time-off, and leave transactions while responding to employee inquiries.

Employee Support & Collaboration:

• Respond to routine People Operations questions and resolve tickets with a service-oriented approach.
• Build trusted relationships across the People & Culture team and extended departments.
• Demonstrate a positive, initiative-taking attitude and a solutions-oriented mindset.

Success in the Role:

• Deliver accurate and timely execution of People Operations processes.
• Maintain high-quality employee data and complete payroll/benefits inputs.
• Adhere to SOPs, policies, and compliance requirements while escalating issues effectively.