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Key Responsibilities:
- Find innovative ways to complete sales with prospective and existing customers through inbound and outbound calls, ensuring exceptional customer service.
- Answer and address all customer questions, gather data to understand their Insurance needs, generate quotes, and upsell when available.
Qualifications:
- Active resident Producer Property & Casualty License and a minimum of 6 months of customer service experience.
- High School Diploma or equivalent, must be 18 years or older, and comfortable with Windows-based systems and typing at least 25 words per minute.
Key Competencies:
- Demonstrate process excellence by following procedures and being customer service driven, with strong collaboration and organizational skills.
- Possess outstanding communication, critical thinking, and emotional intelligence to work under pressure and prioritize tasks effectively.
TP
TP is a global, digital business services company that delivers advanced, digitally powered business services to help world-class brands streamline their businesses in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, the company has a global scale and local presence focused on community, client, and environmental support through a balanced high-tech and high-touch approach. They offer a collaborative and engaging environment where employees can grow and challenge themselves.