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About the Role:
- You'll be the friendly, knowledgeable voice helping our community get the most out of Qwoted.
- Manage live chat conversations and support emails via Intercom.
- Guide users through account setup and verification.
What You'll Do:
- Respond to customer inquiries via Intercom live chat and email.
- Help reporters navigate the platform to post source requests.
- Troubleshoot technical issues and escalate when needed.
Why Qwoted:
- Join a small, mission-driven team working to make storytelling more accessible.
- Fully remote role, allowing you to work from anywhere.
- Competitive salary of $50,000-$60,000 per year.
Qwoted
Qwoted connects journalists with experts using smart technology to make better matches faster. The company is a small, mission-driven team that values authenticity and community.