Roadshow Support Specialist (Part-Time, Weekends)

Areas of Accountability:

• Serve as the primary on-call support for weekend roadshows
• Provide real-time troubleshooting across staffing, inventory, and merchandising execution
• Act as the central point of contact for field reps, regional managers, and Costco/warehouse partners

Field Communication & Coordination:

• Maintain constant communication via Slack and other real-time tools to ensure alignment
• Quickly assess and resolve field issues that impact sales performance
• Coordinate solutions for last-minute coverage gaps, including rep call-outs or absences

Qualifications:

• 2+ years of customer-facing or field support experience (retail, wholesale, or events preferred)
• Proven ability to manage high-pressure situations and resolve escalations with urgency
• Strong experience using Slack or similar real-time communication tools