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Role Overview:
- Provide day-to-day ServiceNow delivery support across multiple client accounts.
- Focus on platform troubleshooting, advisory support, and light development.
Requirements:
- Minimum 2 years of hands-on ServiceNow experience in consulting or support.
- Must hold CSA and CMDB Foundations certifications.
- Must be a US Citizen residing in the US.
What Success Looks Like:
- Client issues resolved accurately and on time with clear documentation.
- Proactive communication and appropriate escalation of complex issues.
- Over time, take on broader account responsibility and deepen platform expertise.
Sigital
Sigital is a ServiceNow partner delivering consulting and managed services. They offer a remote-first culture with a focus on professional development and team collaboration.