Digital Transformation Consultant (ISM/ESM)

Samsara

Remote regions

Mexico

Benefits

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About the role:

  • Partner directly with the largest Enterprise customers in a focused, roughly three-month engagement to understand their operational processes.
  • Map those processes to the Samsara platform and translate them into a well-defined, build-ready request for the Solutions Integration Services (SIS) team.
  • Complement the Engagement Services Manager (ESM) and SIS teams by ensuring every integration request reaches SIS with validated requirements and aligned stakeholders.

What success looks like:

  • Short time from kickoff to a request SIS accepts without further scoping clarification.
  • High-quality requests that need no rework during SIS and ESM scoping.
  • Faster path from Request Log to signed SOW and strong customer CSAT.

Minimum requirements:

  • 7+ years in a customer-facing consulting, business/systems analysis, solutions consulting, or implementation role, ideally in enterprise SaaS or IoT software.
  • Experience running structured discovery with enterprise customers and building actionable requirements documents.
  • Working understanding of APIs and system-integration concepts, with the ability to manage multi-month, multi-stakeholder engagements independently.

Samsara

Samsara is the pioneer of the Connected Operations Cloud, a platform that helps organizations that depend on physical operations harness IoT data to improve safety, efficiency, and sustainability. As a recently public company, Samsara fosters a flexible, inclusive, and growth-minded culture where employees have autonomy to make an impact.

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