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Leadership & Management:
- Supervise, coach, and evaluate Educational Concierges.
- Create standard operating procedures (SOPs) for onboarding, engagement, communication, and documentation.
- Monitor caseload management and follow-through.
Student Onboarding:
- Design and manage the official Wellspring student onboarding and orientation process.
- Ensure every student receives a personalized pre-start orientation.
- Monitor that all onboarding requirements are completed before the student start date.
Communication Systems:
- Create and send weekly schoolwide newsletters.
- Develop templates and communication cadence for Concierges.
- Maintain a communication calendar for the school year.
Innovative Network of Knowledge
Innovative Network of Knowledge is a dynamic virtual company focused on changing education for K-12 students through a project-based approach. The company strengthens the whole child's educational experience with personal Educational Concierges and synchronous/asynchronous opportunities.