Onboard new campus partners and ensure successful implementation of services.
Track utilization of teletherapy sessions and provide solutions.
Serve as a bridge between campuses and BetterMynd units.
BetterMynd aims to enhance the accessibility of mental health resources for college students. They accomplish this through a national network of licensed clinicians and virtual counseling technology, assisting colleges in supporting their students' mental health needs.
Support students in navigating state-specific Pharmacy Technician licensing requirements.
Provide timely support to our students successfully resolving inquiries using Front/HubSpot.
Work 1:1 with students to help them stay on-track academically, meeting all requirements for graduation
Stepful offers affordable, online, instructor-led, and AI-supported programs that help learners launch high-demand healthcare careers. They partner with healthcare institutions to build talent pipelines. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp.
Support and grade assignments for a group of 30-40 students.
Act as a mentor and coach to students as they learn new skills.
Host weekly office hours to deepen student understanding and build community.
Campus provides live online college courses. They aim to support students from all backgrounds, especially those historically underserved by higher education.
Supports learners' program progression by providing strategies on overcoming barriers to completion.
Creates a culture of trust and connectedness across the College community to promote well-being and success for learners and alumni.
Collaborates with local communities and organizations to develop a pool of resources that align and coordinate various services for learners.
Nightingale Education Group focuses on higher learning in healthcare professions, contributing to elevating education, health, and employment systems. They have graduated nearly 5,000 nurses and develop strategies promoting a positive work-life integration, inviting collaborators to become experts in their field.
Serve as the primary first point of contact for early-stage prospective students.
Deliver personalized, timely, and accurate information to prospects and inquiries to encourage engagement and funnel progression.
Work with the Assistant Director to develop and maintain strategies for call, text, and email outreach for both prospects and inquiries.
The University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. They embrace belonging and equal opportunity for all, with a commitment to inclusion and equal opportunity.
Own onboarding outcomes and use data to improve them.
MoeGo is on a mission to transform the future of pet care businesses, from small-business groomers to franchise doggie hotels. The dedicated entrepreneurs behind these businesses keep our beloved pets happy and healthy, and they deserve comprehensive technology solutions that keep their businesses operating smoothly end-to-end.
Support and grade assignments for a group of students in an online course.
Act as a mentor and coach to students as they learn new skills.
Communicate with students regularly and respond to messages in a timely manner.
Campus provides live, online college courses. They focus on building meaningful relationships with students, helping them stay engaged, organized, and on track throughout the term.
Lead operational strategy and execution within the Documents & Onboarding Team.
Oversee day-to-day support operations, ensuring efficient workflows, clear standards, and strong performance.
Build and develop high-performing teams with clear responsibilities and accountability.
Clipboard Health operates a marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. They are a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.
Respond to customer inquiries via chat, email, and video calls
Lead new customer onboarding and implementation
Build strong, long term relationships with customers
Perfect Venue offers local restaurants an event management tool to help them compete with big chains, with plans to expand into a broader marketplace. The company values building a winning team and is committed to equal employment opportunities.
Serve as the primary point of contact for administrative care support inquiries via phone, email, and chat.
Assist students with navigating online portals, activating care, scheduling appointments, and supporting their continuity of care process.
Collaborate with clinical providers, technical support, partner success and other internal teams to resolve complex issues and ensure seamless patient care.
Mantra Health is a digital mental health provider that partners with colleges and universities to offer comprehensive virtual mental health services. They support over 900,000 students across 125+ campuses and have raised over $34m from leading investors.
Performs high-level placement coordination for sites with standard onboarding requirements.
Partners with a Specialist I to ensure learner compliance and site readiness.
Manages operational tasks, focusing on sites that do not require specialized portals or paper applications.
Nightingale Education Group focuses on higher learning in healthcare professions, elevating education, health, and employment systems. It contributes to learners' academic achievement, personal growth, and professional development, serving diverse communities and transforming rural health landscapes through its blended-distance learning platform.
Develop and execute regional recruitment strategies to meet enrollment goals.
Monitor team performance, set goals, and implement best practices for admissions counseling.
Track and analyze key performance indicators (KPIs) related to admissions and enrollment.
Concorde Career Colleges is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee. They did not disclose the size or culture in the job posting.
Facilitate the onboarding process for new clinics, ensuring a seamless experience with clear instructions.
Capture customer feedback to improve the onboarding process and overall experience.
Collaborate cross-functionally with internal teams, escalating issues, and updating customer education materials.
Strive Pharmacy offers personalized medicine through compounding, helping patients achieve better results. They focus on providing a better experience for each customer and clinic, aiming to disrupt healthcare positively by prioritizing personalized care and accessibility.
Manage onboarding communications and proactively guide new hires.
Track attendance, training completion, and follow up on missing steps.
Maintain onboarding trackers and support administrative tasks.
Midi Health is dedicated to providing comprehensive healthcare solutions. While the exact employee count isn't specified, it's evident they foster an inclusive and growth-oriented culture.
Leads coordinated efforts across the System to strengthen engagement with future students.
Advances a shared, student-centered engagement model designed to improve conversion performance.
Oversees development of engagement architecture designed to establish shared standards and alignment across the System.
The Community Solution Education System is an integrated, nonprofit system of colleges and universities working collaboratively to advance institutional sustainability, student success, and community impact. Founded in 2009, they have grown to encompass six distinct communities.
Handle student interactions (Calls, Chat, Texts and Emails) with empathy and understanding.
Collect and organize student feedback or product bugs; share with CX management team and/or other company stakeholders.
Prioritize multiple deliverables and responsibilities, with the ability to change focus quickly and efficiently.
Aceable is a mobile education platform offering affordable and engaging online courses. They are dedicated to helping people achieve their goals through online certification and have been recognized as one of the Best Places to Work.
Build and maintain site- and specialty-specific faculty pools.
Manage faculty as a talent network, ensuring engagement, readiness, and retention.
Develop and maintain multi-year master staffing schedules for each site.
Unitek Learning is a leader in healthcare‐focused workforce development with over 30 years of experience, providing customized education programs that bridge the gap between academic preparation and real-world clinical needs. Drawing on its deep roots in nursing education, Unitek Learning helps hospitals and health systems build sustainable talent pipelines.
Support Regional Managers in maintaining education agent documentation, compliance controls, and audit readiness.
Maintain accurate and up-to-date agent records across CRM, RTO, and PRISMS systems.
Assist with the documentation and implementation of new processes and procedures.
UP Education is a leading Australasian dual-sector education group, delivering foundation, vocational and higher education to domestic and international students. They are known for agility and responsiveness, valuing their diverse teams and the transformative power of education, with a commitment to staff development.
Lead, coach, and mentor a team of Customer Operations Specialists to meet and exceed performance expectations.
Monitor daily workflows and queues to ensure timely, accurate resolution of provider and client inquiries.
Track and analyze team performance against key metrics, including OKRs and productivity KPIs.
Grow Therapy is a technology-powered marketplace that empowers therapists, augments insurance payors, and serves patients in need of mental healthcare. They have raised more than $178mm of funding and have empowered more than ten thousand therapists and hundreds of thousands of clients across the country.