Remote Administration Jobs · Documentation

The Administrative Assistant plays a vital coordination role within the Department of Excellence, supporting initiatives across HR, Communications, Learning & Development, and Business Support. This position ensures the seamless execution of internal events, meetings, and department initiatives, requiring high organization, detail-orientation, and proactive communication and logistical management skills.

Provides technical, management, and documentation support for a large Federal agency initiative. May assist in planning and program development, analysis of records or docket management problems, and design of strategies to meet ongoing records or docket management needs. Specific technical duties may vary according to the needs of the work site.

SmarterDx is seeking a motivated and detail-oriented Associate, User Training & Engagement to support the development and delivery of exceptional learning and support experiences for our users. Reporting to the Manager of User Training & Engagement, this role will play a key role in designing, building, and maintaining the SmarterDx Help Center, creating user-facing documentation and self-service resources.

The Systems Operations Specialist is responsible for maintenance of Zendesk, system and process optimization, and user support for Zendesk and other care operations tools. This role involves Zendesk & System Management, Workflow & Knowledge Base Documentation, and Vendor & Stakeholder Liaison duties.