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About the Role:
- Lead the entire operations function including loan fulfillment, customer experience, and collections.
- Report to the COO and own operational strategy, vendor relationships, and risk controls.
What You'll Do:
- Streamline application-to-funding, verification, and collections processes.
- Drive scalability, efficiency, and customer satisfaction with data and automation.
About You:
- 10+ years in loan operations and collections, with 5+ years in senior leadership.
- Experience in fintech, consumer lending, and implementing AI agents.
Benefits:
- Medical, dental, vision, 401k match, parental leave, and PTO.
Happy Money
Happy Money is a consumer finance company that empowers people through simple, transparent loans funded by trusted financial institutions. It is a fully distributed US company with over $7 billion in loans originated to nearly 350,000 people.